Not Reliable - Only Worked Once in 3 Months
Back in May I receive a free year subscription from Cairn. Was unable to get the app to work until last week (on August 3rd). Initially, it would crash after a minute of being open, sometimes it would only load a gray screen then close.
Went to use the app this morning and it said my free *week* trial expired, but I never received or signed up for a free trial as I had a full subscription which would not work. I wrote a message in May and received no response from their support. I wrote a second with this additional issue today and they have since fixed the app to run under my username, but have not comped me the 3 months that this application was not functioning at all. The only reply was, Sorry you got that message, we see you have a year membership.
Short of them comp-ing the three nonfunctional months plus extra for my aggravation, I wont be purchasing this app after and Im glad I got a free year trial to see the issues. Its a great overall GPS mapping system, but very bug prone, crashes and is unreliable - plus youre paying money for the service which may or may not work. If it worked like it did the ONE time in the last THREE months, I would happily give 5 stars... Unfortunately, it has not worked properly since I signed up.
G-Jenn about
ROAM GPS: Offline Maps for Hiking, Biking, & More!, v1.1.3